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Publisher  
#1 Posted : Sunday, December 20, 2015 8:24:10 PM(UTC)
Publisher

By looking at Alaglas Pools website we can learn only what we can read. 50 years structural warranty, AQUALUXE™ color finish gelcoat, but what does it mean? Did anyone saw their actual warranty and did anyone experienced any kind of problems with enforcing it? What is the actual gelcoat warranty and how the consumer is being protected from discoloration, blistering or spider cracks? All these are good questions. Why can’t the consumer see the actual structural and surface warranties displayed on Alaglas Pools website?
juan89  
#2 Posted : Sunday, December 20, 2015 10:35:50 PM(UTC)
juan89

If you look at Alaglas BBB profile you see that there some complaints about their warranties and guarantees, so maybe that’s why they don’t show it on the website

http://www.bbb.org/columbia/business-reviews/swimming-pool-contractors-dealers-design/alaglas-pools-in-saint-matthews-sc-16001158


Forum Experts  
#3 Posted : Sunday, December 20, 2015 10:41:35 PM(UTC)
Forum Experts

Unfortunately time to time some customers feel a need to post a permanent complaint to any public forum or BBB site without trying to work through with the builder or the factory. As you can see Alaglas Pools resolved the issue and maintain their BBB score as A+
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